Pre-Employment Coach - 6 month contract

Sunshine Coast Qld - Based in Maroochydore

The Pre-Employment Coach's role is to foster positive relationships with host organisations, job seekers, Workforce Australia providers and other relevant stakeholders.

This role includes, but is not limited to;

• completing activity assessments
• liaising with Workforce Australia providers 
• screening and preparing customers for the program in which they will be participating in

Come join the MAX team and help change lives by giving every person, every chance.

• Interview and screen customers for suitability for the program
• Monitor customer attendance
• Foster and develop strong relationships that lead to positive program outcomes
• Work closely with and collaboratively with MAX operational sites and other Workforce Australia job providers
• Undertake, review and update risk assessments and develop risk mitigation strategies for the activity
• Timely and appropriate management, investigation and reporting of incidents as per relevant guidelines
• Review customer progress as part of the program
• Coordinate and monitor effectiveness of support
• Ensure all KPI’s are met including targets, outcomes, claims and all service requirements
• Ensure that customer file case notes and all other documentation are relevant, and in line with the minimum contractual standards
• Conduct administrative activities consistent with Employment Services contractual and legislative requirements, and MAX Employment philosophy and quality standards
• Identify and act on employment opportunities for customers through liaison and negotiation once the program is completed

About you

• People person
• Solutions focussed / positive mindset
• Self Confident and motivated
• Strong organisational and administration skills
• Can work autonomously
• Resilient, empathetic & team player
• Enjoy variety in your role
• Current driver licence
• Ability to obtain a Working with Children/Vulnerable People Card/Blue Card
• Be able to obtain a registered myGOVID name prior to commencing employment

Next steps - Apply now!

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email max.recruit@maxsolutions.com.au
before you submit your application.

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Diversity and Inclusion:

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.