Student Progression Officer

Job Locations AU-VIC-Southbank
Requisition ID
# of Openings
Job Function
Hidden (8718)
Job Schedule
Permanent Full-Time





  • Based in Southbank, Melbourne
  • Permanent Full-time role with car allowance
  • Working Tuesday to Saturday



Training can change lives and Stirling works collaboratively with students to empower them and provide the right tools and support to begin or further grow their career.  Be part of a well-established business that value your input and passion for training and join one of the most popular and reputable registered training organisations in Victoria.  




We are seeking a fun, energetic and experienced RTO officer to join our team on a full-time basis. If you have the passion for the Industry and are an exceptional administrator and people person and are motivated and passionate about supporting students through the whole lifecycle of the student journey then Stirling wants to hear from you!


About the role


  • Be the first point of contact for our enrolling students and provide support throughout their studies. Travelling to different sites, attending and facilitating Day 1 and Top up classes in metropolitan and regional Melbourne
  • Follow up with incomplete/incorrect documentation from trainers/students/staff to ensure compliance within the required timeframe
  • Quality checking documentation, following up student documentation and compliance and supporting student engagement are some of the key activities in your day to day. 
  • You will be passionate about the whole lifecycle of the student journey, supporting all stages of their training from enquiries/enrolments to their completion.


Would this describe you?

  • Experience using Student and Learning Management Systems
  • Extensive administration experience within a fast-paced environment
  • A pro-active approach to problem-solving by streamlining processes
  • Exceptional interpersonal and communication skills
  • Advanced skills in Microsoft Office suite
  • Highly organised and can work autonomously 
  • Enjoy working in a fast paced environment 
  • Current drivers licence

More than just a salary - benefits!

  • Purple Perks” Discounts from a large number of well-known retail /travel and adventure companies for MAX Staff Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • Cash out and purchase annual leave to suit your needs
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Education assistance and study leave
  • Proven career development and promotion opportunities

Next steps


Please click "apply" to find out more about the role. 


If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit an application.


Diversity and Inclusion

We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.


At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 


We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.






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