Program Administrator

Job Locations AU-VIC-Glen Iris
Requisition ID
# of Openings
Job Schedule
Temporary Full-Time
Contract Duration
12 Month Contract

Project/Position Introduction


About us


Injurynet partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services. These services are all supported by our national independent network of medical practitioners, physiotherapists, and psychologists the largest of its kind in Australia. Injurynet offers a range of benefits including ongoing training, coaching and development, weekly dress down days, social club activities and more. 


This role is a 12 month, fixed term position.  It is based in our head office in Glen Iris, Victoria. Free parking and public transport is close by.  


We are seeking an enthusiastic, proactive Customer Service Officer to join our service delivery team. In this role you will be working in a fast paced, professional environment, with a strong focus on quality and customer service. 


About the role

  • Coordinating appointments with our national network of medical and allied healthcare providers
  • Managing a portfolio of cases including monitoring outcomes
  • Managing enquiries and resolving issues from employees, clients and healthcare practices about any administrative issues
  • Contact Centre Experience preferred

Diversity and Inclusion


We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.


Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application



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