Application Support Developer

Job Locations AU-VIC-Glen Iris
Requisition ID
# of Openings
Job Schedule
Temporary Full-Time
Contract Duration
12 Month Contract





MAX Solutions is a national organisation that delivers essential services in employment, health and training services. We deliver proven solutions to support individuals, business and the Australian Government achieve outcomes that benefit the community.


We are looking for an Application Support Developer to support our Injurynet business for effective and efficient service delivery.


About Injurynet


Injurynet is part of MAX Solutions, and partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services. These services are all supported by our national independent network of medical practitioners, physiotherapists and psychologists, the largest of its kind in Australia.  


About the role


This role will be responsible for providing timely and quality information technology service delivery and assurance including:

  • The development and maintenance of Injurynet line of business applications and databases.
  • Troubleshooting technical issues to resolution and/or escalate to manager/supplier/vendor as required.
  • Modifying and developing the Injurynet internet website and associated applications
  • Documenting system development changes.
  • Documenting and providing systems design/architecture for new and existing systems.
  • Assisting in the support of end user software and applications including Server 2008-2016, Windows platforms, AD, Exchange, virtual environment (Microsoft Hyper V), security (anti-virus/SPAM software), remote access, MS Office suite (dedicated and hosted), telephony contact centre (Avaya), Storage/NAS, Micrsoft SQL Server and SAP. 
  • Assisting in the support of end user hardware including LAN, WAN, telephony, mobile devices, printers, web hosting, administration and security incidents.
  • From a systems and applications perspective ensure system and data security is maintained at a high standard.
  • Maintain continuity of IT support and in some instances after hours or remote support to Injurynet employees or clients
  • Build and maintain relationships with stakeholders across roles and teams within Injurynet
  • Continually improve service delivery for our business and our clients

About you


We want you if you:

  • Have at least 5 years of overall IT development experience
  • Have proven experience in .NET, VBA MS Access & SQL based products or equivalent.
  • Have the ability to complete IT service requests and incidents within agreed service levels with escalation of unresolved issues in a timely fashion.
  • Have experience with Windows server 2008, 2012 and 2016
  • Possess a strong knowledge of desktop hardware and software support (Windows 7, 8 and 10).
  • Have detailed experience with SQL scripting (stored procedures) and server management studio as well as IIS and web based technologies.
  • Know how to resolve complex issues and manage internal and external relationships to deliver exceptional customer service
  • Love continuously improving
  • Are a team player who can also work autonomously
  • Are a multi-tasker who manages your time and meets deadlines

Microsoft certifications, ITIL certification, and a tertiary degree in a technology related discipline will be viewed favourably.  If you are passionate about IT and IT systems development and wish to make a difference to a growing organisation then apply now.


This position is based in our head office in Glen Iris, Victoria.  Parking and public transport is close by.




  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash out annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Diversity and Inclusion


We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.


At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 

We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

Please apply for the role. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application.


To view the position description click the link below:


PD - Net Developer



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