Program Coordinator

Job Locations AU-VIC-Glen Iris
Requisition ID
# of Openings
Job Schedule
Permanent Full-Time

Project/Position Introduction



About us


Injurynet partners with organisations to deliver a range of innovative workplace medical services such as medical assessments, early intervention programs and medical advisory services. These services are all supported by our national independent network of medical practitioners, physiotherapists, and psychologists the largest of its kind in Australia. Injurynet offers a range of benefits including ongoing training, coaching and development, weekly dress down days, social club activities and more. 


We are seeking a Program Coordinator who will be responsible for coordinating and supporting our practitioner and clinic network to effectively deliver Injurynet's workplace medical services. 


Applications must include a cover letter and a resume and are to be submitted via the Apply now button. Please note, applications without a cover letter will not be considered.



About the role

  • Maintaining strong practitioner relationships through exceptional customer service and regular communication 
  • Recruiting practitioners to join the network by initiating calls, coordinating applications and registration processes and conducting inductions and training
  • Liaising with internal and external stakeholders, including healthcare providers and healthcare practices 
  • Coordinating the delivery of new initiatives and implementing new approaches and processes to meet the needs of the business 


Personal Attributes


  • Customer focused with a strong commitment to customer care 
  • Excellent communication skills across oral and written with the ability to adapt to a wide range of communication and learning styles 
  • Exceptional organisation skills 
  • Ability to prioritise and manage deadlines 
  • High attention to detail with the ability to problem solve with a creative approach 


Key Skills


  • Cultivate Partnerships: Builds respectful and collaborative relationships with internal and external stakeholders. Adapts style to communicate and influence effectively 
  • Adapt and learn: Actively learn through self-reflection and adapt to change easily, ability to demonstrate resilience when faced with challenges 


Required Experience


  • Experienced in building, developing and maintaining stakeholder relationships
  • Experienced in administration support and data entry with high attention to detail 
  • Operational Service delivery experience in a customer environment, such as contact centre or health care setting 
  • Ability to think strategically with an analytical and creative approach to problem solving 

Diversity and Inclusion


We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company.

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. 


We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application


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