Partnership Manager - Community Jobs Victoria

Job Locations AU-VIC-Glenroy
Requisition ID
# of Openings
Job Function
Customer service
Job Schedule
Permanent Full-Time


MAX Solutions is committed to improving the lives of others. Providing employment, health, training and humanitarian services in more than 250 locations around Australia, MAX Solutions invests strongly in the development of our people. We foster strong relationships between staff, clients and the community and are driven to make a difference.


You will be required to engage with new and existing employer partners to promote and manage placement opportunities for identified customers as part of service delivery requirements.


The requirement to promote and maintain relationships with Community organisations, schools, and other external stakeholders is key to this position. This role is part of a national team delivering on our Community Partnerships Strategy to deliver caseload growth in our Disability Employment Services (DES) program and placement opportunities for existing MAX customers, as part of the MAX Disability Employment Initiative.



  • Build new relationships and maintain existing partnerships with relevant community organisations, key employer partners and other internal and external stakeholders
  • Develop employer and community partnerships plans to identify growth opportunities aligning with the broader national strategy
  • Promote exclusive agreements (MOU) with key organisations in identified growth industries to develop program initiatives to support DES customers
  • Daily business development and community engagement duties include but are not limited to:
  • Attending relevant stakeholder forums such as the quarterly, Local Area Coordination meetings with Humanitarian Settlement providers and youth and migrant forums
  • Networking with community organisations, schools, local government and national and local employers to understand local labour market needs and promote MAX Solutions
  • Foster strong professional networks with referral agencies including community groups, employment services (including jobactive, DES and Transition to Work providers), migrant and refugee service providers
  • Track and analyse effectiveness of business development opportunities, completing regular reporting
  • Ensure agreed KPI’s are met and delivered on
  • Utilise relevant systems and processes as implemented by GM Employer Partnerships and meet relevant quality standards
  • Participate in Employer Business Centre (EBC) activities and processes (including MAX Connect utilisation)
  • Market MAX Solutions delivered programs/ initiatives to targeted audiences as directed by Disability Employment Initiative management team
  • Represent MAX Solutions to attract and engage key stakeholders by being an active member of local disability / employment networks, health and education services and business groups
  • Have a presence at employer functions, community groups and community events to ensure customers choose MAX as their service provider of choice
  • Ensure stakeholders are provided with exceptional service to ensure loyalty and ongoing relationships and retention
  • Collaborate with a multidisciplinary team of allied health professionals, external service providers and community organisations to promote services including disability, employment, training and a range of services
  • Comply with all WHS procedures ensuring that team members including volunteers and contractors abide by all relevant health and safety procedures


Personal Attributes


  • Actively demonstrate MAX Solutions purpose and values
  • Behave in a way that contributes to a workplace that is free of discrimination, harassment and bullying
  • Adhere to all MAX Solutions’ policies and practices
  • Follow all reasonable directions given by the company in relation to WHS / Occupational Health and Safety
  • A demonstrated passion and commitment in working with people with disability, their families, carers and advocates to support employment inclusion
  • You should possess a motivating and supportive approach and be able to build trust and rapport with people with disability
  • You must be a flexible, resilient, outcome focused individual possessing a can - do attitude.


Key Skills


  • Strong planning and organisational skills
  • Has the ability to handle multiple tasks within a high pressure and dynamic environment
  • Excellent people management skills
  • Proven track record in business development and networking
  • Excellent communication, interpersonal, networking and negotiation skills
  • Able to meet deadlines and demonstrate attention to detail
  • Effective problem solving and conflict resolution skills
  • Computer skills – Intermediate to Advanced Word, Excel, Access, Internet & Email
  • Ability to self-manage and prioritize
  • Knowledge or the ability to rapidly acquire knowledge of each sector within MAX Employment / Solutions.


Required Experience


  • Fluent written and spoken English
  • Experience working with disadvantaged, diverse and vulnerable people
  • Experience in Employment Services and/or Disability Services
  • Knowledge of relevant legislation including Anti-discrimination, Equal Employment Opportunity, Workplace Health and Safety, Privacy and Freedom of Information
  • Genuine passion to assist others to build opportunities through education and employment.


Qualifications/Requirements - Mandatory


  • We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and wellbeing. Our induction and training will provide you with an understanding of these principles, including having an understanding of children’s developmental needs and culturally safe practices
  • Hold or have the ability to obtain a current Police Clearance and Working with Children Check.


Qualifications/Requirements – Preferred but not essential


  • Current Driver’s Licence.



Diversity and Inclusion


At MAX Solutions we welcome employees from diverse backgrounds and aim to create a work environment where Employee differences such as gender, age, culture, disability and religion are valued.


MAX Solutions applies the principles of reasonable adjustment for people with disability. Workplace adjustments are changes introduced into the workplace that take account of a person’s disability so that they can use their skills effectively and access the same benefits, terms or conditions of employment as other employees. If you are a candidate considering a role with MAX Solutions and require a workplace adjustment for this position, please advise the MAX Solutions Recruitment Consultant or contact MAX Solutions Recruitment on 07 3727 1306.


Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Need help finding the right job?

We can recommend jobs specifically for you! Click here to get started.