OPP Case Manager

Job Locations AU-NSW-Brookvale
Requisition ID
# of Openings
Job Function
Case Management
Job Schedule
Permanent Full-Time


  • National Company
  • 5 weeks annual leave after 3 years of service
  • Training and development
  • Based in Brookvale


PD - Opportunity Pathways Program Case Manager


Due to internal movement we have a great opportunity available in our Opportunity Pathways team!


The Opportunity Pathways Program is a voluntary program designed for social housing tenants and their household members, approved social housing applicants and clients receiving Rent Choice subsidies who aspire and have the capacity to, with the appropriate support to gain and retain employment.


As an Opportunity Pathways Case Manager you will be responsible for generating new employment opportunities.


You will also be assisting our customers who are not working, who are seeking a job, or who want to work more hours or improve their employment situation.  


Use your effective sales and marketing skills to establish and cultivate strong relationships with potential referral agencies for the program, along with identifying potential eligible customers.

The opportunity 

  • Be part of a collaborative approach to housing and employment
  • Generate employment opportunities for clients on the Opportunity Pathway Program
  • Establish and maintain strong relationships with key stakeholders
  • Establish and cultivate strong relationships with potential referral agencies for the program 
  • Work closely with a range of organisations to facilitate change
  • Provide support, mentoring and guidance 

About you 

  • Employment services experience advantageous
  • Experience in a similar role
  • Strong sales and marketing skills
  • Knowledge of local labour market
  • Ability to engage with employers 
  • Target driven
  • An understanding of the barriers to employment and housing instability
  • High level of communication, listening and conflict resolution skills
  • Empathetic approach and be able to build trust and rapport
  • Genuine interest in supporting people in the community 


  • Gender neutral paid parental leave of 12 weeks
  • Superannuation contributions paid for women during the first 12 weeks of any unpaid parental leave
  • 5 weeks annual leave after 3 years service
  • Access to long service leave after 5 years service
  • Extensive leave provisions including domestic abuse, community service, study leave
  • Ability to purchase or cash our annual leave
  • Education assistance and study leave
  • Flexible working arrangements
  • Proven career development and promotion opportunities

Next steps

Please click "apply" to be considered for this role.


If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application.

About MAX

We are an Equal Opportunity Employer and strongly encourage Aboriginal & Torres Strait Islander people, mature aged workers, people with disability, and people from culturally and linguistically diverse backgrounds to apply.  At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team.


We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.


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