ParentsNext Consultant

Job Locations AU-NSW-Brookvale | AU-NSW-Chatswood
Requisition ID
# of Openings
Job Function
Customer service
Job Schedule
Permanent Full-Time







The ParentsNext program is a government initiative designed to assist eligible parents to plan and prepare for employment by the time their children go to school.  It operates in all non-remote areas of Australia.


This important role works with disadvantaged parents to assist them in preparing for their return to the workforce.


ParentsNext Consultants work with parents to assist them in setting education and employment goals. You will help our customers with developing a pathway plan and linking them to services and activities in the local community to help achieve their goals and overcome barriers to employment.

The opportunity

  • Empower our customers by helping them identify individual education and employment goals
  • Provide our customers with career advice and labour market information on local employment and education opportunities
  • Collaboratively identify strategies to meet individual needs using a holistic approach
  • Engage with the local community to build relationships and coordinate and refer our customers to community agencies
  • Assist customers apply for jobs, develop and tailor CVs, prepare for interviews, understand employer expectations and to build employability skills

About you

  • Ability to build relationships within the community
  • Your high level of interpersonal communication, strong organisational skills and commitment to customer service will ensure your success
  • You have an empathetic approach, and are able to build trust and rapport 
  • You are an effective problem solver
  • Hold or have the ability to obtain a Working with Vulnerable People or Children Check (or equivalent)
  • You hold a current drivers licence

About MAX

At MAX, we value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We are an Equal Opportunity Employer and strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply.


We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well-being.  Our induction and training will provide you with these principles, including having an understanding of children's developmental needs and culturally safe practices.

Next steps

Please click "apply" to find out more about the role.

If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application.


PD - ParentsNext Consultant


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