• Customer Service Officer

    Job Locations AU-VIC-Sunshine
    Posted Date 1 week ago(1 week ago)
    Requisition ID
    # of Openings
    Job Function
    Hidden (171131)
    Job Schedule
    Permanent Full-Time
  • Project/Position Introduction

    MAX Employment provides integral solutions through employment, health and training services. With the belief that a job can change a person’s life; we empower job seekers and connect them to support, opportunities and sustainable employment. We work closely with employers and community partners to provide job seekers with a strong foundation for success.


    Proven by our recent success MAX Employment continues to grow and increase its services providing assistance to job seekers nationwide. We are ready for a fresh approach in Employment Services and extending the invitation to you as a high performer and high achiever to be excited with our job seekers in creating a better world for all.


    The Customer Service Officer is responsible for providing administrative and customer service functions at the site and assisting Employment Consultants and other staff in their day to day and placement related activities.


    • Working within the front office
    • Meeting and greeting clients
    • Answering phone calls and responding to all enquiries
    • Assisting staff with key administration tasks as required
    • Assisting Employment Consultants with preparation of resumes

    The Ideal Candidate will Possess the Following Additional Education and Experience


    • Completion of Certificate III in Business Administration (Office Administration) or equivalent
    • Industry/Practical experience essential
    • Have a current Working with Children Check (or equivalent) or the ability to obtain

    Key Skills/Attributes:

    • Previous industry experience is highly desirable
    • Demonstrated customer service skills
    • Sound administrative skills
    • Strong communication, interpersonal and negotiation skills
    • Ability to connect with people from all walks of life
    • Team driven but able to work autonomously
    • Solid organisational skills with the ability to multi-task
    • Self motivated, competitive with a desire to exceed KPI's
    • Computer skills – Intermediate Microsoft Office Suite

    EEO Statement

    At MAX Solutions we welcome employees from diverse backgrounds and aim to create a work environment where Employee differences such as gender, age, culture, disability and religion are valued.

    MAX Solutions applies the principles of reasonable adjustment for people with disability. Workplace adjustments are changes introduced into the workplace that take account of a person’s disability so that they can use their skills effectively and access the same benefits, terms or conditions of employment as other employees. If you are a candidate considering a role with MAX Solutions and require a workplace adjustment for this position, please advise the MAX Solutions Recruitment Consultant or contact MAX Solutions Recruitment on 07 3727 1306.


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