ADF Career Transition Mentor

Job Locations AU-NT-Darwin
Posted Date 2 weeks ago(9/3/2018 12:51 AM)
Requisition ID
# of Openings
Job Function
Job Schedule
Temporary Full-Time
Contract Duration
3 Month Contract

Project/Position Introduction

MAX Solutions is committed to improving the lives of others. Providing employment, health, training and humanitarian services in more than 250 locations around Australia, MAX Solutions invests strongly in the development of our people. We foster strong relationships between staff, clients and the community and are driven to make a difference.


Position Overview


The ADF Career Transition Mentor is responsible for working closely with Australian Defence Force Transition Services Staff as they move from an administration business model to a model of coaching and mentoring, with a focus on career advice to help defence service personal gain employment on departure from the services.


Key Responsibilities


  • Provide mentoring to transitions officers as they undertake interviews of ADF members to prepare them for separation, advise them of administrative processes and assess for CTAS eligibility
  • Provide mentoring to transition officers to reshape the services to include an employment focus
  • Provide mentoring to transition officers as they undertake interviews of ADF members to prepare the members for separation from the services
  • Assist transition officers to develop an understanding of the labour market, including occupations in demand, industry sectors forecast to grow, transferable skills, career guidance and provide further support on finding a job and to build job readiness as required
  • Research the local and national labour market collating this information into a MAX resource library that can be accessed by all ADF sites
  • Research job requirements and examples of transferable skills and collect articles that can be loaded into the MAX resource library
  • Provide information regarding seeking employment in the civilian labour force
  • Provide information regarding training opportunities including traineeship apprenticeships and other government funded initiatives
  • Share resources and collaborate with mentors in other sites
  • Develop an understanding of the ADF Transition Handbook, website and other material used to promote the services of the ADF Transition centre
  • Provide information relevant to Centrelink and jobactive services
  • Provide mentoring and on-the-job coaching services on a one-to-one basis and a one-to-small group basis
  • Actively work with ADF transition officers to support them through their studies (Cert IV in Career Development)
  • Coordinate and monitor effectiveness of support
  • Ensure comments and feedback are reported fortnightly to the GM Training
  • Ensure signed and verified timesheets are emailed to MAX Solutions Training administration at the end of every fortnight for billing purposes.

The Ideal Candidate will Possess the Following Additional Education and Experience

Personal Attributes

  • Team driven but able to work autonomously
  • Solid organisational skills with the ability to multi-task
  • Self motivated with an ability to research and compile information
  • Ability to motivate and genuinely engage with people at all levels
  • Passionate about creating new employment opportunities for clients
  • Ability to show empathy, respect and confidentiality
  • Willingness to conduct yourself in a professional, ethical and non-judgmental manner

Key Skills

  • Experience in Mentoring
  • Familiarity with Employment Services
  • Experience working in a team
  • Demonstrated customer service skills
  • Sound administrative skills
  • Strong communication, interpersonal and negotiation skills
  • Successful conflict resolution skills
  • Proven experience with strategic thinking and solutions focused
  • Ability to work in a decentralised team
  • Intermediate computer skills – Microsoft Office Suite

Required Experience

  • Previous mentoring and/or employment services experience highly desirable
  • Demonstrated experience building rapport with internal and external stakeholders
  • Demonstrated ability to work within employment services
  • Previous industry experience is highly desirable


  • Certificate IV in Training and Assessment highly desirable
  • Qualification in Employment Services or Career Development or Community Services highly desirable
  • Must have current driving licence


  • Ability to pass National Criminal History Check

EEO Statement

At MAX Solutions we welcome employees from diverse backgrounds and aim to create a work environment where Employee differences such as gender, age, culture, disability and religion are valued.

MAX Solutions applies the principles of reasonable adjustment for people with disability. Workplace adjustments are changes introduced into the workplace that take account of a person’s disability so that they can use their skills effectively and access the same benefits, terms or conditions of employment as other employees. If you are a candidate considering a role with MAX Solutions and require a workplace adjustment for this position, please advise the MAX Solutions Recruitment Consultant or contact MAX Solutions Recruitment on 07 3727 1306.


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