PSD-AS Administration Officer

Job Locations AU-VIC-Melbourne
Posted Date 3 months ago(19/12/2017 6:59 PM)
Requisition ID
# of Openings
Job Function
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Project/Position Introduction

MAX Solutions is committed to improving the lives of others. Providing employment, health, training and humanitarian services in more than 250 locations around Australia, MAX Solutions invests strongly in the development of our people. We foster strong relationships between staff, clients and the community and are driven to make a difference. 


Position Overview


The Program for Students with Disabilities Assessment Service (PSD-AS) is a state-wide assessment service, managed by Assessments Australia (a MAX Solutions company), that delivers cognitive and language assessments to students with probable disabilities on behalf of the Department of Education and Training (DET). The primary function of the PSD-AS Administration Officer is to support the Team Leader and Program Manager to ensure successful delivery of the program through assisting with workflow and administrative team tasks that allow for program KPIs to be met.


The available positions are casual and will offer variable hours/week (full days) from 9am to 5pm Monday to Friday (half hour lunch) on a fortnightly or weekly roster, depending on the volume of administration work needing to be completed.


Key Responsibilities


  • Engage in all aspects of the receipt and processing of PSD-AS enquiries and referrals
  • Understand the broad requirements and Key Performance Indicators of the project
  • Assist the PSD-AS Program Manager and other project areas as required
  • Be part of a team driven approach to strive for constant improvement and in identifying opportunities and mechanisms for refinement across the life of the program
  • Comply with all WHS procedures ensuring that team members including volunteers and contractors abide by all relevant health and safety procedures
  • Act as a role model by demonstrating safe work behaviours and report all accidents, incidents or near misses immediately.

The Ideal Candidate will Possess the Following Additional Education and Experience

Personal Attributes


  • Excellent interpersonal and communication skills
  • A strong service orientation to ensure quality outcomes for all stakeholders
  • Good time management
  • Excellent attention to detail
  • A desire to join an established and performance driven team
  • The ability to thrive in a fast paced environment.


Key Skills


  • High level administration and customer service skills
  • Ability to prioritise, plan and organise workflow to tight timeframes, handle multiple tasks and be flexible with changing priorities
  • Proven high level IT literacy, particularly in common applications including Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to explain complex processes to a broad range of stakeholders
  • Diligence in providing support and follow up to clients and stakeholder groups.


Required Experience


  • Administration experience in an environment with clearly stated performance targets.




  • None specified.

EEO Statement

At MAX, we don’t just integrate diversity, we value it – in the backgrounds, ideas, work styles and perspectives of our people. We are an Equal Opportunity Employer and strongly encourage People with Disability, Aboriginal & Torres Strait Islander people, Mature Aged Workers and people from Culturally and Linguistically Diverse backgrounds to apply.

Please submit your application online. If you require an adjustment to the recruitment process for reasons of equal opportunity, please call a member of our Recruitment Team on 07 3727 1306 or email before you submit your application.


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